Technobis expands service partnership with oneservice to Europe – delivering a unified customer experience across the United States and Europe

  • Press Release
  • November 4, 2025

ALKMAAR, The Netherlands, Nov. 4, 2025

Technobis, a world-leading technology provider for chemical synthesis, solid-state research, process development and formulation, today announced the expansion of its strategic partnership with oneservice to cover Europe. The collaboration builds on the partnership already active in the United States and gives customers a single, seamless service provider across both regions.

Technobis’ mission is to help researchers be more successful and efficient. The company develops smart and fast solutions for the Lab of the Future, built on unique technology, knowledge and expertise. Chemists around the world rely on these solutions to develop innovative pharmaceuticals, agrochemicals, fine chemicals, (bio) fuels, as well as food and personal care products. To strengthen field service capacity and responsiveness, Technobis is onboarding oneservice as an authorized third-party service provider. Engineers are trained and supported directly by Technobis to ensure consistency and quality.

oneservice will support the crystallization systems in the U.S and European markets, consisting of CrystalBreeder™, Crystal16 ®, and Crystalline™, while the Technobis technical support team will continue to service the ReactALL™ and DoseALL™.

oneservice is a trusted global partner to the Life Science, Diagnostic, and Medical Device industries, providing comprehensive outsourced service solutions — including Field Service, Depot Repair, Refurbishment, Installation, Maintenance, Training, Logistics, and Customer Support. With its proven expertise and industry-leading service infrastructure, oneservice ensures fast, reliable, and high-quality support for its partners, enabling them to maximize the performance and longevity of their systems without compromising your brand experience. Through tailored service models, oneservice empowers partners like Technobis with seamless operational support, ensuring efficiency, compliance, and customer satisfaction.

We are pleased with the great partnership with oneservice. Their commitment to service excellence and deep industry knowledge aligns perfectly with our mission to help clients’ research succeed. This partnership will enable us to enhance our service offerings and ensure our U.S. and European clients receive the highest level of care. Nick van Loo, Global Head of Technical Service, Technobis.

We are excited to expand the partnership with Technobis to support their systems and customers in the European market. At oneservice, we are continuously expanding our network of service specialists to ensure exceptional coverage and service quality. This collaboration reinforces our commitment to service excellence, ensuring outstanding support and operational efficiency for our partners and their customers. Matthias Raquet, CEO of oneservice.

European clients can expect a smooth transition as oneservice integrates its services into Technobis’ overall customer support framework. For questions, contact the Technobis technical support team at support@crystallizationsystems.com.

For further information

Contact:
Technobis, Pyrietstraat 2, 1812 SC Alkmaar, Netherlands
Tel: +31 (0) 72 3020040
E-mail: irina.enache@technobis.com
www.crystallizationsystems.com
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About Technobis

Technobis is a world-leading laboratory technology provider for chemical synthesis, solid-state research, process development and formulation. Our mission is to help researchers worldwide be more successful and efficient. To achieve this, we develop smart and fast solutions designed for the Lab of the Future, based on our unique technology, knowledge, and expertise.   
www.crystallizationsystems.com

 
About oneservice:

oneservice is a global service provider offering complete managed service solutions, consulting, and learning for the Life Science, Diagnostics, and Medical Device industries. With a commitment to redefining service excellence, oneservice provides unique end-to-end service solutions that enhance productivity and profitability for their clients.
www.one-service.com